Get in Touch

Have a question about pearls? Our team of specialists is here to help you find answers and make confident jewellery decisions.

We'd Love to Hear From You

Whether you're seeking advice on choosing your first pearl necklace, have questions about pearl care and maintenance, or simply want to share your love of pearls with fellow enthusiasts, we're here to help.

Our team typically responds to enquiries within 24-48 hours during business days. For urgent matters, please indicate this in your message subject line.

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Email Us

hello@pearlnecklace.au

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Response Time

Within 24-48 business hours

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Location

Sydney, Australia

Common Questions We Can Help With:

  • Choosing between pearl types (Akoya, South Sea, Freshwater, Tahitian)
  • Understanding pearl grading and quality
  • Pearl care and cleaning advice
  • Necklace length recommendations
  • Gift suggestions for special occasions
  • Identifying authentic vs. imitation pearls

Send Us a Message

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Frequently Asked Questions

Quick answers to common questions before you reach out

Do you sell pearls directly?

We're primarily an educational resource. We recommend products from trusted retailers and earn a small commission when you purchase through our links, at no extra cost to you.

Can you help me choose a pearl necklace?

Absolutely! Send us details about your budget, the occasion, and any style preferences, and we'll provide personalised recommendations.

Do you offer pearl appraisals?

We can offer general guidance on pearl quality based on descriptions and photos, but for official appraisals, we recommend consulting a certified gemologist.

Where are you located?

Our team is based in Sydney, Australia. We're an online resource serving pearl enthusiasts across all Australian states and territories.